Bug #1935

No more admin panel avail

Added by Frans van Berckel over 3 years ago. Updated almost 3 years ago.

Status:Autoclosed
Priority:Normal
Assignee:-
Component:core Version:4.0

Description

Wanna do some changes in the control panel. Got a blank page without any content. Checkout on the prompt.

root@deblnxsrv254:~# wget --no-check-certificate https://localhost:8443/Login/Index
--2014-09-27 08:47:45-- https://localhost:8443/Login/Index
Resolving localhost (localhost)... 127.0.0.1
Connecting to localhost (localhost)|127.0.0.1|:8443... connected.
WARNING: cannot verify localhost's certificate, issued by ‘/C=NL/ST=Utrecht/L=Utrecht/O=deblnxsrv254.osnetwork.nl/CN=deblnxsrv254.osnetwork.nl Authority Certificate’:
Unable to locally verify the issuer's authority.
WARNING: no certificate subject alternative name matches
requested host name ‘localhost’.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ‘Index.1’

[ <=>                                                                                                                                            ] 0           --.-K/s   in 0s

2014-09-27 08:47:45 (0.00 B/s) - ‘Index.1’ saved [0]

root@deblnxsrv254:~# cat Index

Checking for error's & access

root@deblnxsrv254:~# cat /var/log/zentyal/error.log
2014/09/27 08:47:45 [alert] 3692#0: *14 readv() failed (13: Permission denied) while reading upstream, client: 127.0.0.1, server: , request: "GET /Login/Index HTTP/1.1", upstream: "uwsgi://unix:///run/zentyal-webadmin/webadmin.sock:", host: "localhost:8443"

root@deblnxsrv254:~# tail /var/log/zentyal/access.log
192.168.1.100 - - [27/Sep/2014:08:41:31 +0200] "GET / HTTP/1.1" 302 5 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/37.0.2062.120 Chrome/37.0.2062.120 Safari/537.36"
127.0.0.1 - - [27/Sep/2014:08:41:31 +0200] "GET /Login/Index HTTP/1.1" 200 31 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/37.0.2062.120 Chrome/37.0.2062.120 Safari/537.36"
127.0.0.1 - - [27/Sep/2014:08:44:12 +0200] "GET /Login/Index HTTP/1.1" 200 5 "-" "Wget/1.15 (linux-gnu)"
127.0.0.1 - - [27/Sep/2014:08:47:45 +0200] "GET /Login/Index HTTP/1.1" 200 5 "-" "Wget/1.15 (linux-gnu)"


Related issues

Duplicated by Bug #2982: WSOD of Zentyal 4.0 in LXC environment after upgrading ho... Duplicate 01/28/2015

History

#1 Updated by Frans van Berckel over 3 years ago

root@deblnxsrv254:~# netstat -atup | grep LISTEN

tcp 0 0 :ssh *: LISTEN 428/sshd
tcp 0 0 :kerberos *: LISTEN 2308/samba
tcp 0 0 :smtp *: LISTEN 3554/master
tcp 0 0 localhost:953 :* LISTEN 1990/named
tcp 0 0 *:https *:
LISTEN 2105/haproxy
tcp 0 0 :8443 *: LISTEN 2105/haproxy
tcp 0 0 :ldaps *: LISTEN 2306/samba
tcp 0 0 :microsoft-ds *: LISTEN 2305/smbd
tcp 0 0 :sieve *: LISTEN 3343/dovecot
tcp 0 0 localhost:60000 :* LISTEN 3367/postgrey --ine
tcp 0 0 localhost:62080 *:
LISTEN 3068/apache2
tcp 0 0 :1024 *: LISTEN 2302/samba
tcp 0 0 :imaps *: LISTEN 3343/dovecot
tcp 0 0 localhost:61443 :* LISTEN 3689/nginx.conf
tcp 0 0 *:pop3s *:
LISTEN 3343/dovecot
tcp 0 0 :3268 *: LISTEN 2306/samba
tcp 0 0 :3269 *: LISTEN 2306/samba
tcp 0 0 :ldap *: LISTEN 2306/samba
tcp 0 0 :loc-srv *: LISTEN 2302/samba
tcp 0 0 localhost:10024 :* LISTEN 3433/amavisd-new (m
tcp 0 0 localhost:10025 *:
LISTEN 3554/master
tcp 0 0 localhost:mysql :* LISTEN 480/mysqld
tcp 0 0 *:submission *:
LISTEN 3554/master
tcp 0 0 localhost:62443 :* LISTEN 3068/apache2
tcp 0 0 *:netbios-ssn *:
LISTEN 2305/smbd
tcp 0 0 localhost:6379 :* LISTEN 526/redis-server 12
tcp 0 0 localhost:6380 *:
LISTEN 557/redis-server 12
tcp 0 0 :pop3 *: LISTEN 3343/dovecot
tcp 0 0 :imap2 *: LISTEN 3343/dovecot
tcp 0 0 :kpasswd *: LISTEN 2308/samba
tcp 0 0 :http *: LISTEN 2105/haproxy
tcp 0 0 :urd *: LISTEN 3554/master
tcp 0 0 deblnxsrv254.osn:domain :* LISTEN 1990/named
tcp 0 0 127.0.1.1:domain *:
LISTEN 1990/named
tcp 0 0 localhost:domain *:* LISTEN 1990/named

#2 Updated by José Antonio Calvo over 3 years ago

  • Status changed from New to Feedback

Can you try if can be fixed with "service zentyal haproxy restart" or "service zentyal webadmin restart"?

#3 Updated by Frans van Berckel over 3 years ago

  • Status changed from Feedback to Accepted

I did restart haproxy & webadmin as mentioned. But sorry, it did not solve the blank screen.

#4 Updated by José Antonio Calvo about 3 years ago

  • Status changed from Accepted to Feedback

Zentyal 3.5 is no longer maintained. The current stable community version is Zentyal 4.0. Please reopen a new issue for 4.0 if you still experience the issue on the new version. Thanks!

#5 Updated by Zentyal Bug Reporter about 3 years ago

  • Status changed from Feedback to Autoclosed

This issue has been automatically closed after 14 days waiting for feedback without activity.
Please reopen this issue if you want to provide further information about this topic.

#6 Updated by m. ali almost 3 years ago

  • Status changed from Autoclosed to New

I've got the issue on Zentyal 4.0 also.

#7 Updated by m. ali almost 3 years ago

I've got the same issue on Zentyal 4.0. I run Zentyal 4.0 via u14.04 in a LXC container.

I do not change my LXC container, but when I upgrade my host OS then I have the "WSOD". All services are still running, and it is not prossible to login to Zentyal.

Where is the socked "uwsgi://unix:///run/zentyal-webadmin/webadmin.sock:" located? I would like to compare the rights of the socked.

It seems that something influences the LXC container. LXC itself does not cause that effect. Could it be a kernel issue? A change between the kernel versions?

#8 Updated by José Antonio Calvo almost 3 years ago

  • Status changed from New to Feedback

Zentyal 3.5 is no longer maintained. The current stable community version is Zentyal 4.0. Please reopen a new issue for 4.0 if you still experience the issue on the new version. Thanks!

#9 Updated by Anonymous almost 3 years ago

  • Status changed from Feedback to Accepted
  • Assignee set to Anonymous
  • Version changed from 3.5 to 4.0

#10 Updated by Anonymous almost 3 years ago

  • Duplicated by Bug #2982: WSOD of Zentyal 4.0 in LXC environment after upgrading host OS - see https://tracker.zentyal.org/issues/1935 added

#11 Updated by Anonymous almost 3 years ago

  • Status changed from Accepted to Feedback

Please, can you describe the steps to reproduce this problem? In our tests this doesn't happen so you should be using an special configuration that we are not covering.

Can you give us the steps to get to this error from a fresh install? In this way we will be able to reproduce the error and fix it.

Thanks for your time!

#12 Updated by Zentyal Bug Reporter almost 3 years ago

  • Status changed from Feedback to Autoclosed

This issue has been automatically closed after 14 days waiting for feedback without activity.
Please reopen this issue if you want to provide further information about this topic.

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